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Knowledgebase : Enterprise Server > Initial Setup

The DESlock+ Enterprise Server is compatible with most Microsoft Windows(R) operating systems. Although the DESlock+ Enterprise Server can be installed on a Server operating system, this is not a requirement. The DESlock+ Enterprise Server functions equal...
This article refers to setting up DESlock+ in a managed capacity, however if you are trying to setup DESlock+ in a Standalone capacity, please click this link which will take you to our relevant article that will guide you through the process. [http://sup...
PROBLEM When pushing a Full Disk Encryption command, the option for the user to enter their own password is selected. When the user enters their credentials and tries to log in, 'Access Denied' is shown. CAUSE A bug that prevents the password from b...
AUTOMATICALLY STARTING FULL DISK ENCRYPTION (FDE) The Automatic Full Disk Encryption (FDE) feature will initiate Full Disk Encryption once the client has been installed on the target workstation. Usually a command would need to be sent from the Enterpris...
CUSTOMISING THE DESLOCK+ FDE LOGIN SCREEN NOTE: YOU MUST BE USING ENTERPRISE SERVER VERSION 2.9.1 OR LATER Currently your UEFI FDE login screen looks like the image below: You want to replace the current logo banner as shown below for your corporate ...
To allow the FDE login screen to remember the last logged in username, you will have to configure the FULL DISK ENCRYPTION Workstation policy: NOTE: USERNAME CACHING IS ONLY AVAILABLE FOR UEFI WORKSTATIONS. Configure the ALLOW FDE USERNAME CACHING pol...
THE FOLLOWING ELEMENTS OF DESLOCK MANAGED CLIENTS CAN BE CUSTOMISED FOR SPECIFIC COMPANY INSTRUCTIONS AND BRANDING: FDE LOGIN LOGO BANNER UEFI ONLY KB451 - How to customise the DESlock+ FDE login screen [https://support.deslock.com/KB451] FDE LOST DE...
The DESlock+ managed clients allow administrators to display some Help desk information for users in the DESlock+ system tray menu. This can be achieved by editing the Workstation Policy HELP DESK OPTIONS from the Enterprise Server interface. To confi...
This article refers to setting up DESlock+ in a managed capacity, however if you are trying to setup DESlock+ in a Standalone capacity, please click this link which will take you to our relevant article that will guide you through the process. [http://sup...
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