ESET Endpoint Encryption (EEE) client v4.6.4 or older provides limited
compatibility with RAID controllers when using Full Disk Encryption.
This has been improved in clients v4.7.x onwards.
STANDALONE
If you are starting encryption on a client direct...
FULL DISK ENCRYPTION (FDE)
When using FDE to encrypt a computer's hard drive, it uses the
Advanced Encryption Standard (AES) algorithm with a 256 bit key. This
encryption key is generated at the point of full disk encryption being
started.
REMOVABLE M...
When commencing Full Disk Encryption on a standalone system (one not
managed by an ESET Endpoint Encryption Server) you will be prompted to
save an administrator password file.
This password has several purposes:
* To act as an emergency password if...
It is not possible to upgrade a Windows 8 installation that is using
Full Disk Encryption through point releases. (E.g. Windows 8.0 to 8.1)
Attempting to perform a point upgrade on a Full Disk Encrypted system
will result in the upgrade failing and roll...
Safe Start is a mechanism where ESET Endpoint Encryption (EEE) will
try to install the Full Disk Encryption mbr bootloader and use it to
boot into Windows. It does this without performing any encryption of
the disk.
The purpose of this is to ensure the ...
ESET Endpoint Encryption (EEE) Safe Start is a pre-encryption test
designed to ensure your PC will boot successfully once encrypted.
Under normal circumstances, Safe Start is initiated and your PC will
be rebooted presenting you with a screen as shown b...
The Full Disk Encryption process resumes encryption 5 minutes after
the system starts. You can restart, hibernate, shutdown, sleep the
machine as normal and use it while encryption is in progress.
When encryption resumes after a system restart the Resum...
IMPORTANT
You must NOT use multiple disk encryption solutions on a single
machine. This is not supported and can lead to permanent loss of data.
HOW CAN I TELL IF BITLOCKER IS TURNED ON?
You can tell if any volumes have BitLocker Device Encryption tur...
The following instructions are for encryption of system disks on
standalone workstations. If your system is managed by an ESET Endpoint
Encryption Server please see this article instead: KB101 - How to
encrypt a hard drive using a managed version of ESET ...
To decrypt a Standalone Workstation, follow the instructions below.
Ensuring you are logged into the key-file, right-click the
notification tray icon, select FULL DISK ENCRYPTION.
Click MANAGE DISKS.
Highlight the disk and click DECRYPT.
Enter the...
IF YOU WISH TO USE ESET ENDPOINT ENCRYPTION IN A SYSTEM IMAGE FOR
DEPLOYMENT, PLEASE BE AWARE OF THE FOLLOWING:
WORKSTATION ID (DUPLICATION)
When activating a managed client, a unique Workstation ID is generated
enabling the ESET Endpoint Encryption (EE...
IMPORTANT NOTE
Using OPAL Hardware Encryption, entrusts the security to the disk
hardware vendor. ESET CANNOT VERIFY OR BE LIABLE for the strength of
security in third-party devices and advise checking whether the disk
in use has any known security vuln...
IMPORTANT: THIS PROBLEM ONLY AFFECTS SYSTEMS WHICH MEET THE
FOLLOWING CRITERIA:
ESET ENDPOINT ENCRYPTION VERSION 5.0.0 IS INSTALLED
VERSION 2.3.62 IS DISPLAYED IN BOTTOM RIGHT-HAND CORNER OF THE
PRE-BOOT AUTHENTICATION SCREEN
THE SYSTEM IS UEFI
THE S...