When a new USB drive is inserted, ESET Endpoint Encryption (EEE) attempts to read from the drive. If this read fails an "Unable to read from Drive :" message is displayed. There are several reasons why this might occur : 1: THE DRIVE HAS ITS OWN HARDWA...

PROBLEM When connecting a removable media device, you may receive a pop-up box like the one below: CAUSE This dialog box may appear because: * There are multiple partitions or volumes * The removable media is exFAT fomatted * The disk's partit...

PROBLEM When launching ESET Endpoint Encryption for Optical Media Encryption the following message is displayed. '_ERROR: Sorry, Optical Media Encryption requires the Image Mastering API v2.0 (IMAPIV2.0) from Microsoft.'_ CAUSE In order to use Optic...