You are seeing this message because when the device was encrypted the
Full Disk Encryption method was chosen. ESET Endpoint Encryption Go
only works with removable media using the File mode.
Please see this article for details of the different methods o...
Sometimes when starting DESlock+ Go on a Windows XP computer the
following dialog is shown
To check the application that is stopping DESlock+ Go from starting
please carry out the following :
Open a command prompt (Start->All Programs->Accessories->Com...
When a new USB drive is inserted, ESET Endpoint Encryption (EEE)
attempts to read from the drive. If this read fails an "Unable to read
from Drive :" message is displayed.
There are several reasons why this might occur :
1: THE DRIVE HAS ITS OWN HARDWA...
The reason why you may be experiencing this issue is because the
WebClient service is not running.
1. To amend this, click on your Windows button and type the following
SERVICES.MSC into the search box.
2. When the services window pops up, scroll down...
PROBLEM
When connecting a removable media device, you may receive a pop-up box
like the one below:
CAUSE
This dialog box may appear because:
* There are multiple partitions or volumes
* The removable media is exFAT fomatted
* The disk's partit...
PROBLEM
After entering the password to run ESET Endpoint Encryption (EEE) Go,
an error message appears stating:
_Z: is unavailable. If the location is on this PC, make sure the
device or drive is connected or the disc is inserted, and then try
again. I...
PROBLEM
When launching ESET Endpoint Encryption for Optical Media Encryption
the following message is displayed.
'_ERROR: Sorry, Optical Media Encryption requires the Image Mastering
API v2.0 (IMAPIV2.0) from Microsoft.'_
CAUSE
In order to use Optic...
PROBLEM
On Windows 10 (version 1607), you see the following error message when
connecting a removable media device that has been encrypted with
File/Folder encryption or DESlock+ GO:
_Pause Encryption of Drive E: (Removable Disk)_
_There is a problem...
