Technical support

   

ESET Endpoint Encryption (EEE) is compatible with Microsoft Windows(R). SYSTEM REQUIREMENTS * Microsoft Windows(R) 10 (1909), 8.1, 8, 7, Vista, XP (SP3) * Microsoft Windows(R) Server 2019, 2016, 2012R2, 2012, 2008R2, 2008, 2003 (SP2) * 32bit or 6...
You can install the client software on a (Windows) server in order to perform encryption although this is unusual. In most environments the hardware is physically secured so is at less risk than laptops and devices which are taken off site on a regular ba...
IMPORTANT You must NOT use multiple disk encryption solutions on a single machine. This is not supported and can lead to permanent loss of data. HOW CAN I TELL IF BITLOCKER IS TURNED ON? You can tell if any volumes have BitLocker Device Encryption tur...
PROBLEM This article details a very specific scenario which results in BitLocker asking for a recovery key when the system is started. CAUSE The steps that can result in this behaviour are as follows: * ESET Endpoint Encryption (EEE) is installed ...
PROBLEM Attempting to log into your ESET Endpoint Encryption (EEE) key-file displays the following error 'The requested object was not found (Error 0xC01C0002)' Cause The cause of the issue may be the way that your Workstation policy is set. In advan...
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