Technical support

   

The ESET Endpoint Encryption (EEE) Shredder is for use when deleting sensitive data that may be retreived using the conventional Recycle Bin or other OS deletion methods. The EEE Shredder makes sensitive data unreadable even if retreived. The EEE Shre...
This article will explain how to take backups of your data in the correct way while ESET Endpoint Encryption (EEE) is installed. As with all backup plans, please ensure that you fully test your backup and restore process to ensure that everything is setup...
THIS ARTICLE APPLIES TO UNMANAGED (STANDALONE) INSTALLATIONS ONLY. ON MANAGED SYSTEMS KEY SHARING IS PERFORMED BY THE ADMINISTRATOR THROUGH THE ESET ENDPOINT ENCRYPTION SERVER. You can share an encryption key with another ESET Endpoint Encryption (EEE)...
The terminator code limit relates to the number of times an encryption key can be passed on. For example, if the terminator code limit has been set to 0, then the person with whom you are sharing an encryption key will only be able to use it themselves an...
The following table details the maximum file sizes of the various encryption features of ESET Endpoint Encryption. FEATURE MAXIMUM SIZE Full Disk Encryption No limit1 Removable Media Encryption No limit1 + 4 ESET Endpoint Encrypt...
Encryption of data stored on a network file server is possible. However due to its effect on the user base and the variety of host environments the process should be fully understood before deploying to a live server. Using encryption with a server does...
This article is aimed at standalone User's using ESET Endpoint Encryption. ENCRYPTION KEYS Encryption of granular data (i.e. Encrypted Files, Encrypted Folders, Encrypted Removable Media, Encrypted Emails, Encrypted Archives, Encrypted Virtual Disks) i...
By choosing to login or logout of the ESET Endpoint Encryption (EEE) front end allows or denies access to your encryption keys. This can be useful if you need to leave your machine and want to be certain that granular encrypted containers are no longer ac...
PROBLEM Even though a folder, drive etc. is encrypted the ESET Endpoint Encryption (EEE) icon is not being displayed correctly within Windows Explorer. CAUSE When third party software such as EEE needs to display additional images over the top of the ...
If you are a STANDALONE user (are not managed by the ESET Endpoint Encryption Server) and have forgotten your Key-File password, there is no recovery application or method which can be applied to reset your password and regain access to your encrypted doc...
ESET Endpoint Encryption (EEE) Archives are used for compressing and storing sensitive data. A EEE archive is very similar to the way that a ZIP folder works. All data stored inside the Archive will be Encrypted with either an Encryption Key or a password...
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