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Knowledgebase : ESET Endpoint Encryption Client > Installation and Licencing > Installing/Uninstalling
   

The ESET Endpoint Encryption (EEE) Key-File contains the encryption keys used to encrypt and decrypt information with EEE. This is a Standalone guide suitable for version 4.9.0+. It is highly recommended that you DO NOT save your Key-File to on the sa...
It is highly recommended that you DO NOT save your Key-File on to the same machine on which the Key-File was generated. The reason for this is that in the eventuality that you forget your Key-File password and the stored backup is within an encrypted area...
ESET Endpoint Encryption (EEE) is compatible with Microsoft Windows(R). SYSTEM REQUIREMENTS * Microsoft Windows(R) 10 (1909), 8.1, 8, 7, Vista, XP (SP3) * Microsoft Windows(R) Server 2019, 2016, 2012R2, 2012, 2008R2, 2008, 2003 (SP2) * 32bit or 6...
To access your encrypted files and folders on your new machine, you can restore a Key-File backup previously created on the old machine. If you do not have a backup follow the steps in How do I backup my Key-File? [http://support.deslock.com/index.php?/...
In common with other encryption products, ESET Endpoint Encryption (EEE) can use a shared password to share encrypted files, archives, email Etc. However, these passwords cannot be backed-up by an Administrator, are often forgotten and frequently written ...
The version of ESET Endpoint Encryption (EEE) that you should download, is determined by which architecture (32 or 64-bit) of Windows you have installed. To identify whether Windows is 32 or 64-bit, please do the following: * Open the RUN dialog by ...
This article guides you through setting up ESET Endpoint Encryption (EEE) in a standalone mode. If you are trying to setup EEE in a managed capacity using the EEE Server, then please click this link: KB253 - Installing a managed version of ESET Endpoint...
If you have had a situation where your machine has needed to be re-imaged, you have bought a new machine but you still have encrypted documents which you need to access or your Key-File has been over written denying you access to your encrypted documents,...
In normal circumstances ESET Endpoint Encryption (EEE) can seamlessly upgrade a Full Disk Encrypted (FDE) workstation. In some rare cases, disks encrypted with older versions of EEE will need to be decrypted before upgrading. The installation will detec...
This article refers to upgrading ESET Endpoint Encryption (EEE) which is managed by the EEE Server, for Standalone (unmanaged) clients please see this article: KB209 - How to upgrade ESET Endpoint Encryption (standalone) [http://support.deslock.com/KB20...
This article explains how to upgrade ESET Endpoint Encryption (EEE) on a Standalone system. For systems machines by an EEE Server, please see: KB203 - How to upgrade ESET Endpoint Encryption (managed) [https://support.deslock.com/index.php?/Knowledgebas...
Sometimes you may need to completely remove ESET Endpoint Encryption (EEE) from a system because it is being replaced. The instructions below describe this process for standalone or managed systems. 1. DECRYPT DATA ON THE SYSTEM GRANULAR DATA NOTE: If...
If you are using the ESET Endpoint Encryption (EEE) Server to manage your users and you want to change a EEE client from a standalone installation, to a managed installation please follow the steps below. IMPORTANT If you have encrypted any USB flash ...
BACKGROUND The installation for ESET Endpoint Encryption (EEE) is a Windows Installer (MSI) package. This enables deployment using a variety of methods. The EEE installation is provided as either a 32-bit (x86) or 64-bit (x64) package. Localised versi...
The ESET Endpoint Encryption (EEE) Server and Client software can at times require access to the EEE website. The following sections detail the locations used by the software. This will allow you to ensure any firewalls or filters are providing the correc...
Please note that once ESET Endpoint Encryption has been uninstalled all data which is encrypted will not be accessible. All fixed disks encrypted using Full Disk Encryption must be decrypted before uninstalling. * Windows 10 users - RIGHT CLICK on WIN...
PROBLEM You received an email, news post or support ticket update about a new version of ESET Endpoint Encryption (EEE) being released, but either clients do not automatically update or the new version is not shown in the EEE Server automatic update poli...
ESET ENDPOINT ENCRYPTION ESET ENDPOINT ENCRYPTION SERVER DESKTOP OPERATING SYSTEMS 32bit 64bit*1 32bit 64bit*1 WINDOWS 10 1909*2 Pro, Home, Enterprise, Education ✔ ✔ ✔ ✔ WINDOWS 8 / 8.1 Core, Pro, Enterprise ✔ ✔ ...
It is not possible to convert a Managed Client into a Standalone Client directly, there is no mechanism to do it within the ESET Endpoint Encryption (EEE) Client. However if you are currently using the EEE Server to manage your users and you want to cha...
To setup a system with ESET Endpoint Encryption (EEE) which doesn't have a connection to the internet please follow the instructions below - To carry out these steps you will need the system which isn't connected to the internet and a system which is co...
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