If you have an Enterprise Server, prior to version 2.5.0, admin FDE
login passwords that have a leading '0' (i.e. a zero, character code
40 decimal or 0x30 hex) will have been mishandled and incorrectly sent
to the client.
This means:
* You cann...
A serious vulnerability has been discovered which allows a remote
attacker access to an Enterprise Server and allows execution of
arbitrary commands. This vulnerability can be exploited by any
unauthenticated user.
The remote attacker could access o...
A vulnerability exists where an Admin user (or any user with a custom
role set with permission to upload a DESlock+ Client MSI file) can
exploit a flaw to execute arbitrary code, including the ability to
escalate their own login level to System Admin. ...
When attempting to generate a recovery ISO image from a workstation,
you may encounter the following error:
This error means that the workstation has not returned the correct
information after encryption was started. Generally this would occur
if the st...
Attempting to rename a licensed user will result in the failure to
rename the licence in the licensing server back-end. This results in
the disassosciation of the user in the ESET Endpoint Encryption (EEE)
Server with their licence and will result in subs...
If you have recently upgraded the DESlock+ client software from
version 4.6.4 (or earlier) to version 4.7.4 (or later) you may
encounter the following error when attempting to initiate Full Disk
Encryption from an Enterprise Server:
> Failed to start en...
The following is a list of known issues with the ESET Endpoint
Encryption Server which have been reported to us by customers.
Issues
NOTE: Prior to version 3.0 the software was known as DESlock+
Enterprise Server
Version 2.10.10
* Select Version...
DESCRIPTION
When running through the Enterprise Server restore wizard, the
following error message may be displayed.
If you are not managing your own SQL instance, this error maybe be
erroneous and the default specified 'sa' login details is a member ...
PROBLEM
On Windows 10 you are being prompted for the Windows 8 DVD to continue
installation as pictured below.
SOLUTION
This is a problem which will be resolved in a future version of the
installer.
The workaround to continue with installation is to...
PROBLEM
When pushing a Full Disk Encryption command, the option for the user
to enter their own password is selected.
When the user enters their credentials and tries to log in, 'Access
Denied' is shown.
CAUSE
A bug that prevents the password from b...
PROBLEM
The error occurs when you are attempting to delete a user from the
ESET Endpoint Encryption Server.
Failed to delete : The user cannot be deleted at this time because
their licence is still being downloaded. This could be as a result of
a licen...
