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Knowledgebase : Enterprise Server > Known Issues
   

If you have an Enterprise Server, prior to version 2.5.0, admin FDE login passwords that have a leading '0' (i.e. a zero, character code 40 decimal or 0x30 hex) will have been mishandled and incorrectly sent to the client. This means: * You cann...
A serious vulnerability has been discovered which allows a remote attacker access to an Enterprise Server and allows execution of arbitrary commands. This vulnerability can be exploited by any unauthenticated user. The remote attacker could access o...
A vulnerability exists where an Admin user (or any user with a custom role set with permission to upload a DESlock+ Client MSI file) can exploit a flaw to execute arbitrary code, including the ability to escalate their own login level to System Admin. ...
When attempting to generate a recovery ISO image from a workstation, you may encounter the following error: This error means that the workstation has not returned the correct information after encryption was started. Generally this would occur if the st...
Attempting to rename a licensed user will result in the failure to rename the licence in the licensing server back-end. This results in the disassosciation of the user in the Enterprise Server with their licence and will result in subsequent problems mana...
If you have recently upgraded the DESlock+ client software from version 4.6.4 (or earlier) to version 4.7.4 (or later) you may encounter the following error when attempting to initiate Full Disk Encryption from an Enterprise Server: > Failed to start en...
The following is a list of known issues with the Enterprise Server which have been reported to us by customers. Issues Version 2.9.0 * JavaScript error performing Active Directory test Version 2.8.0 * Cannot upload SSL Certificate * Cannot ...
DESCRIPTION  When running through the Enterprise Server restore wizard, the following error message may be displayed. If you are not managing your own SQL instance, this error maybe be erroneous and the default specified 'sa' login details is a member ...
PROBLEM On Windows 10 you are being prompted for the Windows 8 DVD to continue installation as pictured below. SOLUTION This is a problem which will be resolved in a future version of the installer. The workaround to continue with installation is to...
PROBLEM When pushing a Full Disk Encryption command, the option for the user to enter their own password is selected. When the user enters their credentials and tries to log in, 'Access Denied' is shown. CAUSE A bug that prevents the password from b...
HOW TO FIX ERROR: 0XC0130553 PROBLEM The error occurs when you are attempting to delete a user from the Enterprise Server. Failed to delete : The user cannot be deleted at this time because their licence is still being downloaded. This could be as a r...
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