Following a trial of ESET Endpoint Encryption (EEE), please follow
these steps to upgrade your trial licence to a full licence:
* Purchase a full licence from your chosen vendor. IMPORTANT: ensure
the vendor converts your trial licence to a full licen...
This article guides you through setting up ESET Endpoint Encryption
(EEE) in a standalone mode. If you are trying to setup EEE in a
managed capacity using the EEE Server, then please click this link:
KB253 - Installing a managed version of ESET Endpoint...
The ESET Endpoint Encryption (EEE) software has various password
entries. Please see the appropriate section below for advice
appropriate to the password entry you are trying to use.
KEY-FILE LOGIN (CLIENT WORKSTATION)
These are passwords to login to y...
To decrypt a Standalone UEFI BIOS Workstation, you must boot the
Workstation using our ESET Endpoint Encryption Recovery Utility and
follow the on-screen instructions to decrypt the disk(s).
PREPARING THE ESET ENCRYPTION RECOVERY UTILITY
* On another...
When the system boots you will be presented with a menu that contains
some options as shown below. To start the machine and boot into
Windows, press the enter key with the 1. START SYSTEM item selected.
You will be prompted for your username and password....
The following instructions are for encryption of system disks on
standalone workstations. If your system is managed by an ESET Endpoint
Encryption Server please see this article instead: KB101 - How to
encrypt a hard drive using a managed version of ESET ...
PLEASE NOTE: AS OF THE CREATORS UPDATE (1703), USERS CAN CONVERT THE
BOOT MODE OF THEIR SYSTEM FROM MBR TO UEFI IN PLACE.
THIS IS NOT SUPPORTED BY ESET ENDPOINT ENCRYPTION.
PROBLEM
When installing a Windows 10 Feature Update,
You see the following:
...
PLEASE CLICK ONE OF THE FOLLOWING LINKS TO DOWNLOAD EITHER THE ESET
ENDPOINT ENCRYPTION CLIENT OR SERVER FOR WINDOWS:
ESET Endpoint Encryption Client
[https://www.eset.com/int/business/endpoint-encryption/download/#client]
ESET Endpoint Encryption Serv...
IMPORTANT: THIS PROBLEM ONLY AFFECTS SYSTEMS WHICH MEET THE
FOLLOWING CRITERIA:
ESET ENDPOINT ENCRYPTION VERSION 5.0.0 IS INSTALLED
VERSION 2.3.62 IS DISPLAYED IN BOTTOM RIGHT-HAND CORNER OF THE
PRE-BOOT AUTHENTICATION SCREEN
THE SYSTEM IS UEFI
THE S...
Please note this problem is now resolved in ESET Endpoint Encryption
version 5.0.3 onwards.
PROBLEM
AFTER SUCCESSFULLY UPGRADING Windows to 1903, Windows may fail to
boot correctly and show a BSOD screen with the following stop code:
_Stop code: INAC...
When attempting to install the latest Feature update, Windows shows
the following message:
_Your PC has a driver or service that isn't ready for this version of
Windows 10._
CAUSE
Older versions of ESET Endpoint Encryption are not compatible with
new...
