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Knowledgebase : ESET Endpoint Encryption Client
(9)Top Solutions   click for more articles
How do I upgrade my trial licence to a full licence?
Getting started with ESET Endpoint Encryption (Installation and licensing)
I have forgotten my password
How do I decrypt a Standalone system that is unable to start Windows?
How to start a system that is Full Disk Encrypted
(36)Installation and Licencing   click for more articles
How can I delete a Key-File?
How do I upgrade my trial licence to a full licence?
How to manually update your licence
How do I upgrade my licence to get a Product ID and Product Key?
How do I find my Product ID?
(66)Full Disk Encryption   click for more articles
Starting Full Disk Encryption on systems with RAID controllers
Which algorithm is used for encryption?
Why do I need an admin password?
Full Disk Encryption of Windows 8.0
What is Full Disk Encryption Safe Start?
(13)Removable Media & DESlock+ Go   click for more articles
How to use ESET Endpoint Encryption Go
Which algorithm is used for encryption?
What are the removable media encryption modes - (file / full disk)?
How do I encrypt a memory stick or external disk?
How do I decrypt a memory stick or external disk?
(7)Email   click for more articles
How to send an encrypted email or attachment
What are the minimum requirements for the ESET Endpoint Encryption Outlook add-in?
How to share an encryption key via email.
How to set emails to automatically decrypt
How do I decrypt an email or document when ESET Endpoint Encryption is not installed?
(27)Granular Encryption   click for more articles
How do I encrypt or decrypt folders?
Why does the folder encryption process make a plain backup?
Why can't I encrypt certain folders?
Windows User context and encryption
How do I decrypt an email or document when ESET Endpoint Encryption is not installed?
(33)Error Messages   click for more articles
Error "Processor not supported" or "does not support 64bit Windows" displayed when installing
Error 'The signature of DESlock+ (32/64bit) #Version number# #org name# - Default.msi is corrupt or invalid' displayed when installing a managed client
An error occurred communicating with the ESET Endpoint Encryption subsystem
Error "The latest Cumulative Update for Windows 10 must be installed" displayed when installing
Cannot install DESlock+ due to ESET Secure Data
(40)Compatibility & Known Issues   click for more articles
ESET Endpoint Encryption System Requirements
Can I install the ESET Endpoint Encryption client on a Windows Server?
How do I disable RAID?
Using ESET Endpoint Encryption with Microsoft Surface devices
Acer Laptop Full Disk Encryption compatibility
(12)Diagnostics   click for more articles
How do I find which version of ESET Endpoint Encryption is installed?
Where can I find the diagnostic program?
How to enable DESlock+ Go logging
How do I find which version of the Enterprise Server is installed?
I've got a Blue Screen, what do I do?
  

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