Knowledgebase - Powered by Kayako Help Desk Software

Technical support

DESLOCK is now ESET ENDPOINT ENCRYPTION

Knowledgebase

(237)ESET Endpoint Encryption Client (232)ESET Endpoint Encryption Server

Knowledgebase : ESET Endpoint Encryption Client

(11)Top Solutions click for more articles How do I upgrade my trial licence to a full licence? Getting started with ESET Endpoint Encryption (Installation and licensing) I have forgotten my password How do I decrypt a Standalone Workstation that is unable to boot Windows? (UEFI BIOS ONLY) How to start a system that is Full Disk Encrypted	(34)Installation and Licencing click for more articles How can I delete a Key-File? How do I upgrade my trial licence to a full licence? How to manually update your licence How do I upgrade my licence to get a Product ID and Product Key? How do I find my Product ID?
(65)Full Disk Encryption click for more articles Starting Full Disk Encryption on systems with RAID controllers Which algorithm is used for encryption? Why do I need an admin password? Full Disk Encryption of Windows 8.0 What is Full Disk Encryption Safe Start?	(13)Removable Media & DESlock+ Go click for more articles How to use ESET Endpoint Encryption Go Which algorithm is used for encryption? What are the removable media encryption modes - (file / full disk)? How do I encrypt a memory stick or external disk? How do I decrypt a memory stick or external disk?
(7)Email click for more articles How to send an encrypted email or attachment What are the minimum requirements for the ESET Endpoint Encryption Outlook add-in? How to share an encryption key via email. How to set emails to automatically decrypt How do I decrypt an email or document when ESET Endpoint Encryption is not installed?	(26)Granular Encryption click for more articles How do I encrypt or decrypt folders? Why can't I encrypt certain folders? Windows User context and encryption How do I decrypt an email or document when ESET Endpoint Encryption is not installed? Using the ESET Endpoint Encryption Command Line Tool
(32)Error Messages click for more articles Error "Processor not supported" or "does not support 64bit Windows" displayed when installing Error 'The signature of ESET Endpoint Encryption (32/64bit) #Version number# #org name# - Default.msi is corrupt or invalid' displayed when installing a managed client An error occurred communicating with the ESET Endpoint Encryption subsystem Error "The latest Cumulative Update for Windows 10 must be installed" displayed when installing Cannot install ESET Endpoint Encryption due to ESET Secure Data	(38)Compatibility & Known Issues click for more articles Windows Feature Update Fails to Install ESET Endpoint Encryption System Requirements Can I install the ESET Endpoint Encryption client on a Windows Server? How do I disable RAID? Using ESET Endpoint Encryption with Microsoft Surface devices
(10)Diagnostics click for more articles How do I find which version of ESET Endpoint Encryption is installed? Where can I find the diagnostic program? How to enable ESET Endpoint Encryption Go logging How do I find which version of the ESET Endpoint Encryption Server is installed? I've got a Blue Screen, what do I do?

The Requested Object was not found when logging into Key-File (Ma...

PROBLEM Attempting to log into your ESET Endpoint Encryption (EEE) key-file displays the following error 'The requested object was not found (Error 0xC01C0002)' Cause The cause of the issue may be the way that your Workstation policy is set. In advan...

Help Desk Software by Kayako