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If you currently don't have the keyboard language you desire at the Full Disk Encryption Pre-Boot screen, you can use our 'BootloaderKeyboardManager' to add it. To find what keyboard map you're curently using, check the bottom left corner of the Pre-Boo...
PROBLEM An SSO enabled user can't log in after their network password has been changed and is being presented with 'Access Denied' at the pre-boot login screen. Please see our article below to check what message you're receiving at the pre-boot login s...
CUSTOMISING THE DESLOCK+ FDE LOGIN SCREEN NOTE: YOU MUST BE USING ENTERPRISE SERVER VERSION 2.9.1 OR LATER Currently your UEFI FDE login screen looks like the image below: You want to replace the current logo banner as shown below for your corporate ...
To allow the FDE login screen to remember the last logged in username, you will have to configure the FULL DISK ENCRYPTION Workstation policy: NOTE: USERNAME CACHING IS ONLY AVAILABLE FOR UEFI WORKSTATIONS. Configure the ALLOW FDE USERNAME CACHING pol...
If a user has forgotten their password or has been disabled, the administrator can append text to the FDE Lost Details page, for when a user attempts FDE recovery. This can be used to provide contact information in order to obtain a recovery password. ...
THE FOLLOWING ELEMENTS OF DESLOCK MANAGED CLIENTS CAN BE CUSTOMISED FOR SPECIFIC COMPANY INSTRUCTIONS AND BRANDING: FDE LOGIN LOGO BANNER UEFI ONLY KB451 - How to customise the DESlock+ FDE login screen [https://support.deslock.com/KB451] FDE LOST DE...
The DESlock+ managed clients allow administrators to display some Help desk information for users in the DESlock+ system tray menu. This can be achieved by editing the Workstation Policy HELP DESK OPTIONS from the Enterprise Server interface. To confi...