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IF YOU ARE A MANAGED USER If you are using DESlock+ in a managed environment (i.e. DESlock+ on the workstation is under the control of a DESlock+ Enterprise Server) and you have a DESlock+ Pro Licence, your workstation can receive a Full Disk Encryption...
This article refers to setting up DESlock+ in a managed capacity, however if you are trying to setup DESlock+ in a Standalone capacity, please click this link which will take you to our relevant article that will guide you through the process. [http://sup...
If your user has forgotten or incorrectly entered their Full Disk Encryption password too many times, you will need to recover their login using the Enterprise Server. To do this you will need to perform the following steps: * From the Enterprise Serv...
BEFORE YOU START THE RECOVERY PROCEDURE, PLEASE ENSURE THAT YOU ARE FOLLOWING THE CORRECT RECOVERY ARTICLE:   DESLOCK+ FULL DISK ENCRYPTION RECOVERY OVERVIEW [HTTP://SUPPORT.DESLOCK.COM/KB346] This article applies to client workstations that are being...
SOFTWARE INSTALL After installing the DESlock+ Enterprise Server, a wizard will run to guide you through the setup process (see: http://support.deslock.com/KB119 [http://support.deslock.com/KB119]). However the aim of this setup wizard is only to confi...
The following is a list of known issues with the Enterprise Server which have been reported to us by customers. Issues Version 2.10.10 * Select Version of MSi dropdown not populating correctly Version 2.9.0 * JavaScript error performing Activ...
WHAT IS SELF ENROLMENT? The new Self Enrolment feature provides automatic activation for systems that are on the same local network as the Enterprise Server. When a user logs into their domain account, the Enterprise Server is contacted and the DESlock+ ...
This article refers to setting up DESlock+ in a managed capacity, however if you are trying to setup DESlock+ in a Standalone capacity, please click this link which will take you to our relevant article that will guide you through the process. [http://sup...
THE FOLLOWING ARTICLE RELATES TO CREATING A FULL ENTERPRISE SERVER BACKUP VERSION 2.10.10+ BACKUP THE FOLLOWING GUIDE WILL CREATE A BACKUP OF ALL YOUR ORGANISATIONS: Access the Control Panel by hovering over the Organisation menu icon in the menu bar...
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