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Knowledgebase : Enterprise Server
 

PROBLEM After recovering an SSO enabled user's FDE login you have received the following error when you have clicked 'Update Recovery' within the Enterprise Server. CAUSE The User is currently in a 'Recovery Mode' and will not process the 'Update Reco...
PROBLEM Your user has changed their name and this hasn't been reflected in the Enterprise Server from Active Directory. SOLUTION MANUALLY CHANGE USER DETAILS: * Select the USER from their TEAM within the Enterprise Server so they are highlighted on...