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Knowledgebase : ESET Endpoint Encryption Server > Full Disk Encryption

If you are using ESET Endpoint Encryption (EEE) in a managed environment using an EEE Server, and your Users are licenced with an EEE Pro licence, then you can send a Full Disk Encryption command to their Workstations. To issue a FULL DISK ENCRYPTION (F...
To decrypt a Managed Legacy BIOS Workstation, you must boot the Workstation using Ubuntu 18.04 and follow the instructions below to decrypt the disk(s). In order to decrypt the Workstation, you will need the following: * For a MANAGED Workstation, y...
Do not try to perform any repairs using 3rd party tools. If the machine shows Windows Automatic Repair, then it must be allowed to complete. Cancelling Automatic Repair can lead to irrecoverable data loss. This article explains how to decrypt a Workstat...
PROBLEM After recovering an SSO enabled user's FDE login you have received the following error when you have clicked 'Update Recovery' within the ESET Endpoint Encryption Server. CAUSE The User is currently in a 'Recovery Mode' and will not process th...
WHAT IS A TRUSTED PLATFORM MODULE (TPM)? The TPM is a form of hardware security that stores cryptographic information about the Workstation it's connected to. WHAT ARE THE MINIMUM REQUIREMENTS TO USE A TPM WITH ESET ENDPOINT ENCRYPTION (EEE)? EEE Full...
To allow the FDE login screen to remember the last logged in username, you will have to configure the FULL DISK ENCRYPTION Workstation policy: NOTE: USERNAME CACHING IS ONLY AVAILABLE FOR UEFI WORKSTATIONS. Configure the ALLOW FDE USERNAME CACHING pol...
IMPORTANT: Using OPAL Hardware Encryption, entrusts the security to the disk hardware vendor. ESET CANNOT VERIFY OR BE LIABLE for the strength of security in third-party devices and advise checking whether the disk in use has any known security vulnerabil...
WHAT IS MAINTENANCE MODE? Maintenance Mode is a feature that allows a Full Disk Encrypted (FDE) Workstation to restart without requiring the user to authenticate in the pre-boot environment. This may be used by system administrators that are working rem...
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