If you are using ESET Endpoint Encryption (EEE) in a managed
environment using an EEE Server, and your Users are licenced with an
EEE Pro licence, then you can send a Full Disk Encryption command to
their Workstations.
To issue a FULL DISK ENCRYPTION (F...
Do not try to perform any repairs using 3rd party tools. If the
machine shows Windows Automatic Repair, then it must be allowed to
complete. Cancelling Automatic Repair can lead to irrecoverable data
loss.
This article explains how to decrypt a Workstat...
PROBLEM
After recovering an SSO enabled user's FDE login you have received the
following error when you have clicked 'Update Recovery' within the
ESET Endpoint Encryption Server.
CAUSE
The User is currently in a 'Recovery Mode' and will not process th...
WHAT IS A TRUSTED PLATFORM MODULE (TPM)?
The TPM is a form of hardware security that stores cryptographic
information about the Workstation it's connected to.
WHAT ARE THE MINIMUM REQUIREMENTS TO USE A TPM WITH ESET ENDPOINT
ENCRYPTION (EEE)?
EEE Full...
To allow the FDE login screen to remember the last logged in username,
you will have to configure the FULL DISK ENCRYPTION Workstation
policy:
NOTE: USERNAME CACHING IS ONLY AVAILABLE FOR UEFI WORKSTATIONS.
Configure the ALLOW FDE USERNAME CACHING pol...
IMPORTANT: Using OPAL Hardware Encryption, entrusts the security to
the disk hardware vendor. ESET CANNOT VERIFY OR BE LIABLE for the
strength of security in third-party devices and advise checking
whether the disk in use has any known security vulnerabil...
WHAT IS MAINTENANCE MODE?
Maintenance Mode is a feature that allows a Full Disk Encrypted (FDE)
Workstation to restart without requiring the user to authenticate in
the pre-boot environment. This may be used by system administrators
that are working rem...
