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Knowledgebase : ESET Endpoint Encryption Server > Full Disk Encryption

If you are using ESET Endpoint Encryption (EEE) in a managed environment using an EEE Server, and your Users are licenced with an EEE Pro licence, then you can send a Full Disk Encryption command to their Workstations. To issue a FULL DISK ENCRYPTION (F...
BEFORE YOU START THE RECOVERY PROCEDURE, PLEASE ENSURE THAT YOU ARE FOLLOWING THE CORRECT RECOVERY ARTICLE:   DESLOCK+ FULL DISK ENCRYPTION RECOVERY OVERVIEW [HTTP://SUPPORT.DESLOCK.COM/KB346] PROBLEM You are unable to use the DESlock+ Recovery ISO b...
The following article describes the various scenarios involved in Recoverying a ESET Endpoint Encryption Full Disk Encrypted system that either no longer boots or has suffered some form of corruption on the disk. Please note, you should not try to perfo...
PROBLEM After recovering an SSO enabled user's FDE login you have received the following error when you have clicked 'Update Recovery' within the Enterprise Server. CAUSE The User is currently in a 'Recovery Mode' and will not process the 'Update Reco...
WHAT IS A TRUSTED PLATFORM MODULE (TPM)? The TPM is a form of hardware security that stores cryptographic information about the Workstation it's connected to. WHAT ARE THE MINIMUM REQUIREMENTS TO USE A TPM WITH ESET ENDPOINT ENCRYPTION (EEE)? EEE Full...
To allow the FDE login screen to remember the last logged in username, you will have to configure the FULL DISK ENCRYPTION Workstation policy: NOTE: USERNAME CACHING IS ONLY AVAILABLE FOR UEFI WORKSTATIONS. Configure the ALLOW FDE USERNAME CACHING pol...
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