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Simply do a full refresh of your browser. Click the REFRESH button or
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Once the browser has refreshed, the problem should...
You could be getting this message for more than one reason.
If your organisation uses a proxy server to connect to the Internet,
please see article How do I add my proxy server settings to the ESET
Endpoint Encryption Server?
[http://support.deslock.com...
If you receive an error message specifying your ESET Endpoint
Encryption (EEE) Server login has been locked, you will be unable to
login to the EEE Server until your account has been unlocked, even if
you are using the correct password.
You can unlock a...
When using the SSL auto configuration features of the ESET Endpoint
Encryption Server (EEE Server) (available in EEE Server 2.5.0 or
later), it requires the Apache configuration file is changed and the
Apache service is restarted.
This is done automatic...
PROBLEM
When you login to the ESET Endpoint Encryption (EEE) Server or
manually performing a PROXY SYNC the error _Proxy Sync Failed The
Database connection could not be initialized (0xC0100019) _is
displayed.
SOLUTIONS
This message indicates problem ...
PROBLEM
When sending a deactivate command, you may receive an alert popup
stating that _Revoke Activation_ _command failed_.
When the details are viewed it shows the alert text _Failed to
deactivate user ... The received update was not for this Key-Fil...
If you see this error, then it means it is likely an attempt has been
made to manually reconfigure the ESET Endpoint Encryption (EEE)
Server, and the new configuration is not correct.
In technical terms it means the Proxy ID in use by the EEE Server is
...
PROBLEM
After resetting a Windows User password in Computer Management from an
Administrator account, you receive the following error dialog when
trying to access the key-file from the User's profile:
_Key not valid for use in specified state._
_(Err...
PROBLEM
When installing the ESET Endpoint Encryption (EEE) Server all-in-one
pre-install, the process fails at the _Installing SQL_ stage.
If the preinstall logfile is investigated, it details the following
entries:
RunInstallerandWait : dwExitCode :...
PROBLEM
When trying to delete a User from your Enterprise Server, you see the
following error message:
_Failed to delete: The user cannot be deleted at this time because
their licence is still being downloaded. This could be as a result of
licence resy...
PROBLEM:
When you attempt Full Disk Encryption (FDE) on a client workstation,
the following error appears and you are unable to start FDE.
You may also see this error in the events of the Enterprise Server
when you attempt a Full Disk Encryption (FDE) ...
PROBLEM
The error occurs when you are attempting to delete a user from the
ESET Endpoint Encryption Server.
Failed to delete : The user cannot be deleted at this time because
their licence is still being downloaded. This could be as a result of
a licen...
