DESlock+ Support DESlock+ Support
DESlock+ System Requirements
Article ID: KB61 email a link to this article

DESlock+ is compatible with Microsoft Windows®.

System Requirements

  • Microsoft Windows® 10, 8.1, 8, 7, Vista, XP (SP3)
  • Microsoft Windows® Server 2016, 2012R2, 2012, 2008R2, 2008, 2003 (SP2)
  • 32bit or 64bit (IA64 is not supported)
  • Internet Explorer 7 or later
  • Internet connection required for licence registration

Compatibility Notes

  • Windows 10 requires DESlock+ client v4.8.1 or later and Microsoft Cumulative Update for Windows 10.  See here for more details: KB245 - Windows 10 compatibility
  • Full Disk Encryption on machines which have UEFI and Secure Boot requires DESlock+ client v4.7.4 or later.
  • Commencing Full Disk Encryption of standalone clients requires external storage e.g. memory stick or network storage for storage of the emergency admin password. Please see here for details: KB164 - Why do I need an admin password?
  • DESlock+ can be installed on a Server with Remote Desktop Services, allowing remote users access to core DESlock+ features such as Outlook Email Encryption, Encrypted Archives, Encrypted Files and Encrypted Virtual Disks. For DESlock+ to work on Remote Desktop Services it must be installed from the Add/Remove Programs applet in the Control Panel.
  • Full Disk Encryption is not supported on dual, multi boot or software RAID systems. Doing so may render your PC unbootable.
  • DESlock+ can be used in a virtual machine environment on a PC or Mac.  Hypervisors that we have tested successfully with include VMWare Workstation v9.0.4 for Windows, Parallels Desktop v10.2.1 for Mac OS X and VMWare Fusion v8.1 for Mac OS X.  DESlock+ full disk encryption is not compatible with Oracle VirtualBox v4.3.26.
  • Use of the Outlook email encryption add-in requires Outlook 2003, 2007, 2010, 2013 or 2016.

Hardware Notes

  • DESlock+ does not require a TPM (Trusted Platform Module).  However, if one is present it will not prevent DESlock+ from functioning.
  • Full disk encryption of system disks supports 512 byte or 4k size sectors. 
  • Removable media encryption supports 512 byte and 4k sectors for file mode encryption but only 512 byte sectors for full disk encryption.
  • Touch interface tablet devices using Full Disk Encryption will require a USB keyboard be present to enter credentials at the pre-boot login. 
  • The RT editions of Windows are not compatible with DESlock+.


Related Articles:

KB105 - DESlock+ Enterprise Server System Requirements

KB371 - DESlock+ Supported Operating Systems Matrix

KB245 - Windows 10 Compatibility



Keywords: requirements, macbook, bootcamp, minimum

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