This article will cover features that the the ESET Encryption Recovery Utility has avaliable.

Preparing the bootable EFI Recovery Utility USB device

• Download the Recovery Utility here: http://download.deslock.com/download/utility/esetencryptionrecovery.zip
• Add the file to the following directory "\efi\boot" it should look like this:
  • 32 Bit: \efi\boot\bootia32.efi
  • 64 Bit: \efi\boot\bootx64.efi
• Safely remove the USB memory stick.

How to boot the EFI Recovery Utility

• On the machine experiencing the problem, enter the system BIOS settings and turn off Secure Boot. Please note, this is temporary.
• Save and exit the BIOS and turn the machine off.
• Insert the USB device and boot the machine holding the necessary key to access the boot menu. Consult the machine's manual for guidance on how to access the boot menu.
• Select the USB device from the boot menu and press Enter to boot from it.
• If the device has booted correctly, you will see the image below:

Once you have prepared your bootable EFI Recovery Utility USB device and booted into the ESET Encryption Recovery Utility, please follow the appropriate section below:

• How to perform a Read/Write Test
• How to Display Disk Information
• How to Search Disks for Metadata

How to Perform a Read/Write Test

To perform a read/write test:

• Enter the number that correlates to the "Diagnostics" option and press Enter
• This will display a new list of options, please enter the number that correlates to the "Disk R/W test" option and press Enter, the following notice will be displayed:

• Enter Y if you are happy to proceed, the process will automatically begin
• Once this process has finished it will provided you with a message stating whethe or not the test was sucessful

How to Display Disk Information

To display the disk information:

• Enter the number that correlates to the "Display Disk Information" option and press Enter
• Now you must Enter the number of the disk you wish to gather the information from and press Enter, you will then see something similar to the following image:

How to Search Disks for Metadata

To search the disks for metadata:

• Enter the number that correlates to the "Diagnostics" option and press Enter
• This will display a new list of options, please enter the number that correlates to the "Search Disks for meta data" option and press Enter, the following warning will be displayed:

• Enter Y if you are happy to proceed, the process will automatically begin
• Once the search has been complete, 4 files will be generated and saved in the "\efi\boot\" directory of your USB device