This article is aimed at administrators attempting to create/backup and restore an organisation in the event of a system failure or migrating an organisation to another Multi-Tenant Enterprise Server (v2.10.10 and later)

This article covers how to :

• Create an Organisation

• Backup a Single Organisation

• Restore an Organisation

Create a new Organisation

Access the Control Panel by hovering over the Organisation menu icon in the menu bar and select Control Panel or by accessing an Organisation Control Panel from the initial management console logon page.

Console Menu Bar:

Logon Page:

Select Organisations

Select Create a new Organisation

In the dialog box shown, give your new Organisation a name and enter a new Proxy ID

Click Create

Backup an Organisation

Access the Control Panel by hovering over the Organisation menu icon and select Control Panel

Click your chosen Organisation Database & Backup button

Click Create Backup and select Save Backup on the following dialog.

Click Create.

The backup will be saved to your ESET Endpoint Encryptiont folder as shown by the image below:

Restore an Organisation

Insert the organisation backup file generated from the original Enterprise Server you are attempting to move to the Enterprise Server root folder, usually in the path as below:

C:\Program Files (x86)\ESET Endpoint Encryption Server

Access the Control Panel by hovering over the Organisation menu icon and select Control Panel 

Select Organisations

Select Restore an exisiting Organisation

The Organisation backup file will automatically be detected by the ESET Endpoint Encryption Server Select the backup file and click Create:

Keywords: move migrate import export backing back up backup enterprise server msp MT restore