Technical support

User has changed their name
Article ID: KB412 email a link to this article


Your user has changed their name and this hasn't been reflected in the ESET Endpoint Encryption Server from Active Directory.



Manually Change User Details:

  • Select the User from their Team within the ESET Endpoint Encryption Server so they are highlighted on the Main Window


  • Select the Edit button
  • Change the user's Full Name, Short Name or Email Address as needed in the User Details Window
  • 'Click' OK

Change Full Disk Encryption username:

KB427 - How do I change a Full Disk Encryption username (managed) 



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