Knowledgebase: Error Messages
Error 0xC0100019 displayed when performing a Proxy Sync
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ProblemWhen you login to the ESET Endpoint Encryption (EEE) Server or manually performing a Proxy Sync the error Proxy Sync Failed The Database connection could not be initialized (0xC0100019) is displayed.
SolutionsThis message indicates problem with database access by the EEE Server. There are two known solutions to this error code listed below. If neither of these resolve the problem you are experiencing, please contact support.
1. Install Native ClientThe Microsoft SQL 2005 Native Client should be installed. Install this then reattempt the Proxy Sync operation. The SQL Native Client 2005 can be obtained from Microsoft: https://msdn.microsoft.com/en-us/sqlserver/ff658533
2. Restart Service
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