I have forgotten my password
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The ESET Endpoint Encryption (EEE) software has various password entries. Please see the appropriate section below for advice appropriate to the password entry you are trying to use. Key-File Login (Client workstation)These are passwords to login to your Key-File as shown below: If you are a standalone user and you have forgotten your Key-File password please see this article: KB336 - Forgotten Password - Key-File (standalone) If your workstation is managed by an EEE Server, please see this article: KB86 - How do I reset a users ESET Endpoint Encryption Key-File password? Full Disk Encryption (Client workstation)Full disk encryption passwords are entered using the Start System menu option as shown in the screenshot below: If you are a standalone user and you have forgotten this password please see this article: KB335 - Forgotten password - Full Disk Encryption (standalone) If you workstation is managed by an EEE Server then please see the following articles: KB143 - How do I reset a managed user's Full Disk Encryption password? KB247 - How to start a system that is Full Disk Encrypted ESET Endpoint Encryption Server (Management console)EEE Server logins are entered through the website interface pictured below: If you are unable to login to the EEE Server and you are using a normal login account please see this article: KB150 - My ESET Endpoint Encryption Server login is locked out, how can I regain access? If you have locked out the system admin account for the EEE Server please see this article: KB437 - I have forgotten the password or locked out the ESET Endpoint Encryption Server system admin login
Keywords: Lost FDE Full Disk Encryption blue screen start up screen forgotten password | |||
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