DESlock+ Support DESlock+ Support
RSS Feed
Knowledgebase

The DESlock+ software has various password entries. Please see the appropriate section below for advice appropriate to the password entry you are trying to use. KEY-FILE LOGIN These are passwords to login to your Key-File as shown below: If you are a...
This article should be being used in the following context: Upgrading from Windows 7, 8, 8.1 to Windows 10 Feature (Anniversary) update Upgrading from and earlier version of Windows 10 to Windows 10 Feature (Anniversary) update   PROBLEM When inst...
PROBLEM When pushing a Full Disk Encryption command, the option for the user to enter their own password is selected. When the user enters their credentials and tries to log in, 'Access Denied' is shown. CAUSE A bug that prevents the password from b...
PROBLEM You have SSO enabled and are receiving 'Access Denied' when trying to enter your password at the Pre-boot authentication login after changing your password within the user's Windows profile. (Please note that the previous password will still w...
Newest articles