Technical support

I have just bought a new computer/laptop, how do I access my encrypted files/folders on my new workstation?
Article ID: KB65 email a link to this article

To access your encrypted files and folders on your new machine, you can restore a Key-File backup previously created on the old machine.

If you do not have a backup follow the steps in How do I backup my Key-File? to create a backup in either a network location accessible on both machines, as a file you can send by email or transfer manually on a USB flash drive.

Install DESlock+ on your new workstation. Once installation has completed and you have rebooted the DESlock+ login box will be shown at Windows startup.

Login dialog box

Use the Restore option and select the location of the backup file (tokenstore.dat)

Once the Key-File backup has been restored the login box will appear as per usual, and you will be able to log in to DESlock+



Keywords: Reinstall, Reinstalling, Install, Installing, new, computer, laptop, 

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