How to adopt a deleted Full Disk Encrypted Workstation (managed)
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If a Workstation has been accidently deleted from the ESET Endpoint Encryption (EEE) Server and you would like to retake control over it then please follow these steps. Step 1. Check FDE Credentials Ensure you have the correct Admin login details for the Workstation's Full Disk Encryption (FDE) preboot authentication login screen. We recommend testing these details on the Workstation by logging into the FDE preboot authentication screen with the Admin credentials and booting to Windows successfully. Step 2. Reset ActivationFollow this article to reset the activation: KB383 - How to reset the activation process of a managed client Step 3. Adopt the WorkstationTo 'adopt' the Workstation follow these steps:
See: KB332 - How do I view Workstation Details?
See: KB195 - How do I manually synchronise the ESET Endpoint Encryption Client and Server?
Keywords: adopt, deleted, managed, workstation | |||
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