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Full Disk Encryption Recovery Overview
Article ID: KB346 email a link to this article

The following article describes the various scenarios involved in Recoverying a ESET Endpoint Encryption Full Disk Encrypted system that either no longer boots or has suffered some form of corruption on the disk.


Please note, you should not try to perform any repairs yourself using 3rd party tools and Windows automatic repair should be allowed to complete rather than cancelled as these could lead to irrecoverable data loss.


If the machine you are attempting to decrypt will not boot due to a hardware failure, then you can connect the encrypted disk to another machine as the only connected disk. The disk must be connected as a bootable device. Once connected correctly, follow the relevant article from the list below.

Please note: connecting an encrypted disk via a caddy, or similar connection, will not work. 


Standalone FDE


Managed FDE


Other Scenarios

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