The following instructions are for encryption of system disks on standalone workstations. If your system is managed by an ESET Endpoint Encryption Server please see this article instead: KB101 - How to encrypt a hard drive using a managed version of ESET Endpoint Encryption
To start encryption please follow the steps below:
- Ensure you have a current backup of the disk, ideally a sector level backup, before initiating this process.
- Ensure you have installed ESET Endpoint Encryption (EEE) and setup a Pro licence, please see here for details: KB124 - How do I set up my version of ESET Endpoint Encryption?
- Right click the EEE Icon in the system tray. Select the Full Disk Encryption\Full Disk Encryption menu.
- In the EEE Full Disk Encryption dialog click the Manage Disks button.
- Click the Finish button to allow the system to restart and verify the system boots using Safe Start.
- A warning will appear explaining Windows will restart. Ensure you have saved your work then click OK to allow the system to restart.
- When the machine restarts you should see the Safe Start count down screen, you can either wait 60 seconds or press a key.
- When Windows loads login to EEE.
- Providing the safe start process was successful a dialog will appear explaining it was successful. Click OK to continue.
- If you are using a tablet or other touch interface device you may receive a warning at this point that a USB keyboard will be required to start the machine once it is encrypted. Click OK to continue.
- Select the Whole Disk or partition to encrypt. Then click the Next button.
- A dialog will appear detailing that you should have a backup before proceeding. Click the checkbox Check to confirm and continue then click Next.
- The admin password will be displayed on screen. It is vital that a backup of this password is taken. You will need this to manage or decrypt the system in the future and it can be useful as an extra emergency login should the normal passwords be forgotten.
- Click the Save to File button to save a copy of the admin password. You will need to specify a storage location that is not on the system i.e. removable or network storage. You can also optionally print a copy of the admin password.
- Once the password has been saved, enter the admin password into the Confirm password entry then click Next.
- Enter your username and password to use with the system then click Add to add this to the user list. This information will be required to start the machine in the future so you should make certain you know what values are chosen.
- You can also add further logins for other users with different passwords as required. Click Next once you are happy with the user list.
- Set the check box labelled Check to confirm the above information is correct. Then click the Next button.
- A progress bar will appear detailing the encryption progress.
- The machine can be used while encryption is progressing. You can restart, shutdown etc. as normal and the encryption process will resume when Windows loads.
- Once encryption has completed a notification will pop up indicating this.
KB247 - How to start a system that is Full Disk Encrypted
KB70 - How do I perform a full sector by sector backup of my hard drive?
KB177 - What is ESET Endpoint Encryption Full Disk Encryption Safe Start
KB164 - Why do I need an admin password?
KB234 - Safe Start has prevented Full Disk Encryption starting