Technical support

Using the ESET Endpoint Encryption Server in a virtual machine environment
Article ID: KB278 email a link to this article

We find that many of our customers prefer the convenience of using a Virtual Machine environment to host their ESET Endpoint Encryption (EEE) Server.  Due to the low system requirements and resource usage of the EEE Server it is an ideal candidate for a VM environment.

Due to the design of the communications between the EEE Server and the Workstation via the EEE cloud, the EEE server does not need to be on at all times, only when you need to use it to perform commands.  This applies to the EEE Server in general and not specifically when used in a virtual environment.


By hosting the EEE Server as a Virtual Machine, it makes backup and migration simple file copy operations.  Making copies of the entire guest environment means there is no need to install and configure the software again should the machine need to move to a new host. 

In the case of VirtualBox / VMWare this means ensuring the virtual machine has been shut down and powered off, the virtual machine interface closed, then taking a copy of the complete folder containing the virtual machine files.  It is important that when the machine is restored or powered on at a new host that if prompted whether you copied or moved the machine that you select the moved option to avoid the need to reactivate the operating system.


There are many hypervisors that are suitable for hosting the EEE Server.  We have tested the EEE Server against VMware Workstation v9.04 and Virtual Box v4.3.26 specifically.  However all hypervisors providing support for Windows guests with networking should be a suitable environment. 

You should not encrypt using EEE the machine hosting the EEE Server or the guest machine.  This is because the EEE Server contains your recovery passwords so encrypting with itself would provide a situation similar to locking an emergency safe password inside the safe. 

Related Articles:

What are the minimum system requirements for installing the ESET Endpoint Encryption Server?

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Keywords: hyper-visor back-up migrate vm virtual machine vmware

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