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The DESlock+ software has various password entries. Please see the appropriate section below for advice appropriate to the password entry you are trying to use. KEY-FILE LOGIN These are passwords to login to your Key-File as shown below: If you are a...
This article should be being used in the following context: Upgrading from Windows 7, 8, 8.1 or from an earlier version of Windows 10 to the latest Windows 10 Feature update. PLEASE NOTE: As of The Creators Update (build 1703), users can convert the bo...
If you have forgotten the built-in default system admin password to the Enterprise Server, and you are unable to perform an account unlock using the normal method [http://support.deslock.com/kb150], then please follow the steps below. You will need admi...
PROBLEM Instead of seeing the new graphical pre-boot Full Disk Encryption (FDE) login screen like this: You see the original 'text mode' pre-boot FDE login screen like this: CAUSE The graphical pre-boot FDE login screen is only available on UEFI sys...
Before you purchase your licence from DESlock+, you will need to create your own DESlock+ account which can be done by following the instructions provided. How to create a DESlock+ account? 1. First, all fields must be entered, terms of privacy policy...
Problem When attempting to start Full Disk Encryption on a Legacy (MBR) BIOS machine running Windows 10 1809, Windows will enter Automatic Repair. This can also occur when a system is already Full Disk Encrypted and is updated to Windows 10 1809 from ...
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